Dr.ZAMINDAR SAMINA FAIYAZ

Abstract

Majority of the patient satisfaction issues and medical errors are linked to poor communication. Our course will highlight the importance of empathy in

optometrist and ophthalmologists. We will also share innovative methods for effective communication adopted by successful practices across the country.

1	The What, Why and How of Communication Skills	Dr. Samina F Zamindar	watch video
2	Role of Empathy in communication for optometrists, Ophthalmologist and Counselling team	Dr. Soumya Basanth	watch video
3	Enhanced communication in challenging situations in an eye hospital	Dr. Karthiyayini S	watch video
4	Documentation of critical communication	Dr. Nazia	watch video